Frequently Asked Questions

Have a question? We’re here to help.

You must be a resident of Rancho San Pedro aged 18 or older. Minors aged 16+ can ride the bikes if their parent/guardian adds them to their account.

1) Fill out this form and wait for your residency to be validated (we’ll be as quick as possible!).

2) Once you receive the private fleet codes you will be given basic training on for how to ride the bikes, the application and how to lock up the bikes.

3) Install the “MOVE” app from any iPhone or Android. Enter your basic info, credit card, and scan the QR code on the bike to ride!

Monthly members pay $20 per month for unlimited unlocks and 20 hours of ride time. Additional hours of ride time are billed at $.50 per hour.

Pay as you go members pay $2 per unlock and $.50 per hour of ride time.

Nope! You’re only charged when the bike is unlocked with your account. You can monitor your time on the bike in the MOVE app.

Only adults 18 or older may sign up for membership. Minors aged 16 or 17 may ride the bikes so long as their parent or guardian has listed them as an authorized user on their account by indicating it on the signup form.

At this time, you must have a smart phone in order to check out a Good2Go Bike. Please let us know if this is an impossibility for you, we are working on a solution.

Contact our customer service immediately at (877) 797- 2977

Contact our customer service immediately at (877) 797- 2977

Our customer service line is open daily from 7 am – 7 pm.

Once you are a member you can check bikes out 24/7.